Online Sales & Marketing Specialist (Customer Service Focus)
Join Hafez Prajna Indonesia as an Online Sales & Marketing Specialist and become part of a dynamic team driving digital sales growth. This role offers an exciting opportunity to develop your career in a collaborative environment with attractive commission structure. Based in Jakarta Barat, you will be at the heart of our customer service operations, ensuring exceptional service to our clients while leveraging your marketing skills to boost sales.
As an Online Sales & Marketing Specialist, you will be responsible for managing our online sales channels, including our website and social media platforms. You will work closely with our sales team to ensure our customers have a seamless shopping experience, while also developing and implementing marketing strategies to drive traffic and increase sales.
📋 Tanggung Jawab Pekerjaan
- Manage and optimize our online sales channels, including our website and social media platforms.
- Provide exceptional customer service to our online customers, ensuring they have a positive shopping experience.
- Develop and implement marketing strategies to drive traffic and increase sales.
- Analyze sales data to identify trends and opportunities for growth.
- Collaborate with the sales team to ensure our online sales goals are met.
- Stay up-to-date with the latest trends in digital marketing and e-commerce.
- Monitor and report on the performance of our online sales channels.
- Ensure our online sales processes are compliant with company policies and procedures.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Marketing, Business Administration, or related field.
- Minimum 2 years of experience in online sales and marketing, preferably in the e-commerce industry.
- Proficient in using online sales platforms such as Shopify, WooCommerce, or Magento.
- Experience with social media marketing and advertising platforms such as Facebook Ads, Google Ads, or Instagram Ads.
- Strong understanding of SEO and SEM principles.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet tight deadlines.
- Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
🛠️ Keahlian
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