Cafe Supervisor

Join our dynamic team as a Cafe Supervisor in the vibrant heart of Badung, Bali! This is a unique opportunity to lead and inspire a team in one of our sister companies, where hospitality meets excellence. As a Cafe Supervisor, you will play a pivotal role in ensuring exceptional customer service and maintaining the highest standards of cleanliness and organization in our café. With a focus on team development and operational efficiency, you'll be the backbone of our café's success.

Our café is more than just a place to enjoy a meal; it's a community hub where we strive to create memorable experiences for our customers. As a Cafe Supervisor, you'll have the chance to make a tangible impact on the daily operations, from managing staff schedules and inventory to implementing new ideas that enhance the customer experience. This role is perfect for someone who is passionate about hospitality, team leadership, and continuous improvement.

📋 Tanggung Jawab Pekerjaan

• Oversee daily café operations, ensuring smooth and efficient service.
• Manage and train a team of café staff, fostering a positive and productive work environment.
• Monitor and maintain inventory levels, ordering supplies as needed.
• Ensure compliance with health and safety regulations, and maintain a clean and organized café.
• Handle customer complaints and concerns, resolving issues to the satisfaction of our customers.
• Develop and implement strategies to improve customer satisfaction and operational efficiency.
• Assist in the preparation and presentation of food and beverages, ensuring quality and consistency.
• Work closely with the management team to achieve sales targets and overall business goals.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a supervisory or management role within the hospitality or café industry.
• Proven ability to lead and motivate a team to achieve operational goals.
• Strong knowledge of café operations, including food and beverage preparation, inventory management, and customer service.
• Excellent communication and interpersonal skills, with the ability to handle customer complaints and concerns.
• Familiarity with POS systems such as QuickBooks or Toast is a plus.
• Ability to work in a fast-paced environment, with the flexibility to adapt to changing priorities and demands.
• High school diploma or equivalent, with additional certifications in hospitality or café management a plus.
• Must be fluent in Indonesian and English, with the ability to communicate effectively with both local and international customers.

🛠️ Keahlian

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